Privacy Policy

This privacy policy explains how Expert Solutions Ltd(“we”, “us”, “our”) collects, uses and protects information submitted by visitors to this website. This service is intended for UK business (non-domestic) energy customers only.

Information We Collect

When you use our contact form, request a callback, or use our webchat, we may collect: your name, business name, phone number, email address, postcode, business type, energy usage details, current supplier information, and messages you send us. We also collect technical information such as pages visited and advertising click identifiers (for example, Google Click ID and UTM campaign parameters) to understand which marketing channels are effective.

How We Use Your Information

We use the information you provide to respond to your enquiry, prepare a business energy review, and contact you about your options. We may also use aggregated, non-identifying data to understand and improve our marketing campaigns.

Who We Share Information With

[Placeholder - to be completed with details of any suppliers, partners, or sub-processors this business shares lead information with, once confirmed.]

Data Storage & Security

Enquiry data is stored securely and access is restricted to authorised staff who need it to handle your enquiry. [Placeholder - add details of specific technical/organisational security measures once confirmed.]

Your Rights

Under UK data protection law, you have rights including the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us at hello@expertsolutions.co.uk.

Cookies

This site uses cookies and similar technologies - see our Cookie Policy for details.

Contact Us

If you have questions about this policy, contact us at hello@expertsolutions.co.uk or write to us at [Registered business address placeholder].

[This page is a placeholder policy template. It should be reviewed by a qualified legal adviser before the site goes live, and updated with confirmed, business-specific details.]